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At this time, curbside pickup is available in a limited capacity at all of our branch libraries, with the exception of Tuscarora. We are working to continue curbside services in a safe, coordinated, and phased process.
We are currently limiting requests to 10 items per patron, per pickup. This does not limit families from placing requests together and picking up the items at one time.
A request typically takes two (2) weeks to be received; however, due to unforseen circumstances such as staff availability, shipping issues, and long overdue items, there may be delays. We will fill your holds as quickly as possible but wait times may be longer than usual. Thanks for your patience.
Staff will call you to schedule a time to pick up materials once they are ready.
Yes, with some limitations.
Yes. If we have received the item, it will be available for checkout.
Yes. You may call the library to place a hold during normal business hours when the phone is staffed.
Holds will not be expiring at this time so your items will remain on the hold shelf until you pick them up. However, if you miss a scheduled pickup, you will have two days to reschedule before the items are returned to circulation.
Due dates will be included on all checkout receipts and all of our book drops are currently open for returned materials. We will continue to extend due dates throughout our reopening process to help avoid late fines. However, all of our book drops are currently open for returned materials.
The outdoor book drop is open for returns (but not donations). Staff will not accept in-person returns.
We are not accepting donated materials at this time.
Yes. You will need a library card to place your hold through our online catalog and to pick up items. You will need to show your library card or an ID at the time of pickup to make sure you are receiving the right books.
If you do not have a library card, you can ask to receive a temporary “digital” card by calling 775-738-3066.
Please note that if you sign up for a temporary library card, you may only check out two items at a time.
Call the library when you arrive for your pickup slot and we will place your bag within reach. We are committed to ensuring that our programs and services are accessible to everyone. If you have any questions or suggestions regarding accessibility, please contact your library location so we may work to accommodate you.
Library staff can override limits during the pandemic response; however, our book drops are open to receive materials. If you are over the checkout limit, please return them to the book drop before requesting additional materials.
Yes. All library locations are currently open to the public.
The contactless curbside pickup provides maximum social distancing for the safety of both patrons and staff. Staff will wear gloves and masks when handling all library materials. Additionally, all returned materials will be “quarantined” and sanitized before being put back into circulation.
The curbside pickup service is contingent upon access to materials that keep our staff safe as well as staff availability. We hope to offer this service until the library building reopens (and possibly after) but cannot make guarantees.
This privilege is reserved for patrons who comply with our safety guidelines. We reserve the right to remove access to this service from anyone who does not respect those.
We are working to restore all library services and access as soon as possible in a safe, coordinated, and phased effort. We will continue to follow state and public health guidelines for operations.
The Library accepts most donations. The Library collections and policy are checked to see if the donations fit within our collection. If they do, they are cataloged, otherwise, the library may choose to sell, repurpose, donate to another agency, or recycle the donated materials.
Volunteers are welcome at the Library. Volunteers must be at least 14 years old and will need to fill out a volunteer application.
Local agencies and organizations may post their meeting agendas and other public notices at any Elko-Lander-Eureka County Library location. Postings may be mailed, faxed to 775-738-8262, or emailed to the Reference Librarian.
The friendly staff at the Circulation Desk or Reference Desk will be happy to assist you.
A current I.D. and a local address are necessary to get a regular status card.
A temporary library card can be given with an out-of-state driver’s license or I.D. You still need a local address. With a temporary library card you may only check out 2 items.
Fines can be paid at any time: checking out new materials, returning materials, or when you are in the neighborhood.
We do not accept debit or credit cards.
You must have a library card. Once checked out, books and audios are due in 2 weeks, and DVDs are due in 1 week.
While we would prefer the packet, we understand timing constraints on this project were short. If you are able to get us the electronic version by the deadline, we will accept that.
The bid amount cannot be changed after submission. If something comes up outside of that, we would seek confirmation from the Elko County District Attorney’s office before moving forward.
We will be adjusting the website to reflect the rebrand but the website itself was just redesigned and we wouldn’t necessarily be looking at changing the overall site itself.
Yes, we will be considering all proposals.
We do not have a set budget range but are anticipating roughly between $70,000 and $100,000.
There is not a weighted scorecard.
This is mostly for us to make sure that we are following the process correctly; however, I will attach a copy of the statutes that were provided to the library. The majority of what should be considered comes down to cost, including bids over a certain amount being required to indicate that they are not boycotting Israel during the length of the agreement.Nevada Revised Statute 332 Purchasing - Local Governments (PDF)
We are essentially looking for any special requirements that we should take into consideration. For example, if part of the marketing involves sending out surveys to residents, is that something the vendor will handle, will library staff be asked to put this together, or will there need to be an entirely different process? Is there specific information that you will need us to provide or special equipment that the plan may need us to consider (such as a large-scale printer for marketing posters/flyers).
Yes; the FAQ is to help provide answers in as timely a fashion as possible.
While specifics are outlined in the RFP, the main goals include updating our image within our community, including changing our system name to reflect our ideals more so than our geographical location. We would like to create a consistent brand and marketing strategy to use at all of our locations, who until this point have mostly done their own thing. We would like help in promoting the rebranding and engaging the community throughout the process to make sure any transition is seen in a positive light and emphasizes the importance of the library in the community. While the Library Board is open to ongoing services depending on what the proposals offer, we would like the option for this content to be usable in the long-term without ongoing services.
We are interested increasing our value within our communities and some of the goals we have are:
View our Strategic Plan 2018-2022 (PDF) for a list of current goals.
Not particularly, although we could consider community members who do not currently use the library and non-English speaking patrons.
We do not have set times. The Library Board meets the third Tuesday of each month at 4PM but we can be flexible throughout this project.
All vendors are welcome to attend the Board meeting, including virtually through Zoom, although it is not required. Public comment is allowed if you wish to point out any items in particular; however, the board may or may not choose to ask direct questions of vendors. It is at your discretion if you feel that it would be beneficial to be present at the board meeting. The meeting the RFP will be discussed is:
October 19, 2021, at 4:00 PM (PST)Elko County Library720 Court Street - Library Conference RoomElko, Nevada 89801Join Zoom MeetingMeeting ID: 947 0786 3787Passcode: 227476
Ideally, we would be able to launch this new identity by June (or at least in part), to coincide with our Summer programming. We are turning 100 in January and do have a list of planned activities and policy changes that we will be pushing ourselves during this time.